Shipping policy

SHIPPING

WHERE DO WE SHIP?

  • Fashions Cake currently ships cookies throughout the United States and Puerto Rico. Shipping options and rates are calculated at checkout based on your location and order.

SHIPPING DAYS

  • Orders are shipped every Monday and Wednesday.
    Because our cookies are freshly baked, orders are prepared according to our baking and shipping schedule to ensure the best possible freshness.
  • Once your order has shipped, tracking information will be sent to the contact information provided at checkout.
  • Please make sure your shipping address and contact information are correct before completing your purchase.

SHIPPING & DELIVERY TIMES

  • Delivery times vary depending on the destination and shipping carrier. Estimated delivery times provided at checkout or by the carrier are not guaranteed by Fashions Cake.
  • Weekends, holidays, weather conditions, and carrier delays may affect delivery times.

SHIPPING DELAYS

  • Once an order has been transferred to the shipping carrier, delivery times are outside of our control.
  • Fashions Cake is not responsible for delays caused by the carrier, weather, holidays, transportation disruptions, or other circumstances outside of our control.
  • If you experience an issue with your shipment, please contact us and we will do our best to assist you when applicable.

SHIPPING ADDRESS

  • Customers are responsible for providing a complete and accurate shipping address at checkout.
  • If an order cannot be delivered or is returned due to an incorrect or incomplete address provided by the customer, additional shipping fees may apply if the order needs to be shipped again.

LOCAL PICKUP

  • Local pickup is available in Saint Cloud, Florida.
  • Our current pickup schedule is:
  • Thursday: Starting at 4:00 PM
  • Friday: Starting at 2:00 PM
  • Saturday: Starting at 2:00 PM
  • Available pickup options will be displayed at checkout.
  • For privacy, the exact pickup address and instructions will be provided after an order is placed with Local Pickup selected.

MISSED PICKUPS

  • If you are unable to pick up your order at your selected time, please contact us as soon as possible.
  • We will do our best to arrange an alternative pickup time based on availability. Because our products are perishable, we cannot guarantee the freshness or quality of orders that are not picked up within the scheduled timeframe.